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Flexibility and choice

Whether it’s children, ageing parents, sport or cultural commitments, study or a community interests, everyone has different needs and responsibilities.

We understand the need to be flexible, to help our people do all the things they love. All Roles Flex is our promise and means flexible working is something we’re open to discussing for all jobs – whether that’s working part-time, outside normal business hours, from different locations, or job-sharing.

We’ve adopted a very broad definition of flexibility, recognising it will mean different things for different people and different work types. We also have leave options that include parental leave, cultural leave and career breaks.

We encourage our leaders to manage flexible working by checking in with their team members regularly to see what’s going on outside work. We urge our people to trial new ways of flexible working and to take a guilt-free attitude to flexibility, because it improves productivity, engagement and results for customers.