Marketing - Analyst

  • Job Number: JR-10073632
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 24/06/2022 12:00 AM AEST
  • Closing date: 21/07/2022 11:59 PM AEST
  • Applications close in: 22 days time

“At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered — and only Telstra can bring together all the parts to create it. And, this is where YOU come in, by playing your part in help our customers connect: faster, better and smarter.

The role with us

As a Marketing Research and Insights Specialist, your role is pivotal to supporting the definition and development of customer, market, competitor and commercial insights that shape and support Telstra’s go to market strategy and implementation, as well as customer value propositions, campaign developments and executions.

What you’ll work on

In your role, you leverage primary and secondary research to analyse and report customer needs, market trends and opportunities. Your ability to turn qualitative and quantitative data

into actionable insights and translate complex concepts into a compelling story is key to helping shape Telstra’s go-to-market strategy and execution approach.

Key Responsibilities

• Engage in customer data analysis (e.g. utilising SAS, SQL) and use data storytelling to communicate findings and recommendations to stakeholders across Telstra

• Actively contribute to Telstra’s go-to-market and overall enterprise strategy by integrating internal and external market research results and preparing materials that synthesises data and draws conclusions

• Collaborate with analyst firms and external research providers to support end-to-end primary and

secondary market research activities that inform and steer Telstra’s key marketing and growth projects

• Leverage expertise in analytics and data science and work with team members to build, QA, and deploy data that have a significant degree of impact to Telstra’s marketing campaigns and communications.

• Support continuous improvement initiatives by contributing to components of sales, win/loss reviews and campaign post-implementation reviews, including addressing opportunities toenhance existing processes, products and systems

• Gather data on complex business/technical problems and escalate unanticipated variations for approval to Marketing Research and Insights Senior Specialists

• Partner with Marketing Research and Insights Senior Specialists to develop a research and analytical plan that delivers compelling insights

About you

To be successful in the role, you'll have:

  • Strong commercial acumen
  • Effective communication skills
  • Experience in SQL, Salesforce CRM, Salesforce Marketing Cloud, Microsoft Office
  • Knowledge on Market Research (primary and secondary research)
  • Problem-solving skills with great attention to detail
  • Strong collaboration and stakeholder management

Thrive, your way

Your work will expose you to innovative thinking, technologies, and global best practice. As we grow, you'll grow, and this will extend to building your valuable talents and skills here with us.

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences to our customers, and excited to start your Marketing Automation career – this could be the role for you!


We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel. st/thrive.

Remuneration Range: $73,350 - $122,800

Recruitment Start Date: 24/06/2022

Recruitment End Date: 21/07/2022

Apply Now
  • Job Number: JR-10073632
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 24/06/2022 12:00 AM AEST
  • Closing date: 21/07/2022 11:59 PM AEST
  • Applications close in: 22 days time