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We’ve got opportunities in software and network engineering to marketing, big data to customer champions, cyber security to product and service design - and just about everything in between. Find your future career with us.

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Cyber Security Analyst

  • Job Number: JR-10009554
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 02/12/2020 12:00 AM AEST
  • Closing date: 23/12/2020 11:59 PM AEST
  • Applications close in: 21 days time

At Telstra, we’re looking to the future. We’re growing our technology portfolio of world-class Security, Cloud, and Mobility solutions and services to offer innovative and flexible solutions that help you work more productively in the present and stay on top of things in the future.  We’re transforming the security industry by embracing world-class intelligent, connected technology that better protects your business.  With an army of experts, state of the art security operation centres, and world leading partners, no one sees security like we do.

Here, you’ll work on unique projects, you will be inspired by leaders in their field and be challenged as you help to protect our customers and global clients. Collaborate and learn from a diverse team of cyber security experts, whilst having the opportunity to prove yourself on critical projects.

Telstra’s Cyber Defence team is looking for an exceptional Cyber Security Analyst in Canberra.

About the role and the team:

The Cyber Defence team is essential in providing an orchestrated

and rapid security incident response capability with an oversight of security

incident response across wider Telstra and services, extending to our Managed

Security Services customers. The Cyber Defence team provides a heightened level of incident communication in real-time to senior management, business

representatives, stakeholders and technical staff.

As the Cyber Security Analyst, you will provide security incident

management, to ensure incidents are driven to resolution whilst maintaining

regular & informative communications to stakeholders. You will also provide

the expected leadership and urgency to ensure all required resources,

escalations and engagements occur in real-time to resolve the incident or

mitigate any risk by any means possible. 

You will also be required to participate in a 24/7 shift roster which may comprise of shifts of 8-12 hours duration.

Please note that all candidates must be Australian Citizens and willing to undergo Baseline clearance. This role will require you to hold and maintain an Australian Government Baseline clearance.

Your key responsibilities will include but are not limited to: 

  • Controlling & driving technical conference bridges to achieve the shortest achievable customer & security incident resolution.

  • Managing the incident bridges and ensuring appropriate etiquette by ensuring the bridge participants are aware of their role and accountabilities. Ensuring the required experts are engaged without delay and working on incident resolution.

  • Delivering timely and appropriate cyber security incident reporting and situational reports.

  • Managing stakeholder expectations and assisting in the reduction of impact of a cyber security event or incident.

  • Providing cyber security incident response daily when no major incidents are underway.

  • Working well with others focusing on being better together to achieve the best outcomes for our customers.

To hit the ground running, we are looking for individuals who can confidently demonstrate the following:

  • The ability and willingness to participate in a 24x7 shift roster is mandatory.

  • Please note that all candidates must be Australian Citizens and willing to undergo Baseline clearance. This role will require you to hold and maintain an Australian Government Baseline clearance.

  • Demonstrated genuine interests and passion for cyber security is a must.

  • Working knowledge of security operations environments and security incident management & response handling.

  • Experience in Security/Network/IT Operations roles & Incident Management or tertiary and or vocational training (TAFE).

  • Windows / Linux skills and experience with scripting / programming.

  • Strong organisational skills & the ability to prioritise multiple complex tasks.

  • Ability to work effectively under pressure.

  • Excellent verbal and written communication skills are essential.

In return for all your hard work within this role, you will be

given exposure to a wide variety of career pathways within Telstra, with plenty

of scope for learning and development. If this role fits with your career goals

and experience, click apply now!

Apply Now
  • Job Number: JR-10009554
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 02/12/2020 12:00 AM AEST
  • Closing date: 23/12/2020 11:59 PM AEST
  • Applications close in: 21 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Client CTO

  • Job Number: JR-10020426
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 01/12/2020 12:00 AM AEST
  • Closing date: 14/12/2020 11:59 PM AEST
  • Applications close in: 12 days time

Telstra Enterprise is a growth engine for Telstra, focused on providing global business customers of all sizes with industry-based services and solutions. We meet a critical need in the market – combining connectivity infrastructure across the world with the leading technology solutions and expertise. In this way, we empower our customers to harness the opportunities created by technology and respond to the digital disruption that is underway across virtually every part of the economy. 

An exciting and rewarding opportunity has become available for a highly motivated individual to join Telstra Enterprise in Canberra as a Client Chief Technology Officer (a.k.a. Client CTO) servicing the Department of Defence. 

The primary purpose of this position is to lead the growth of high-value customers strategically recognised by the Business Unit and Telstra and will involve the cultivation and ongoing relationship management of clients and C-Levels executives. The Client CTO will be a trusted technology and business advisor to senior customer stakeholders, and support growth by leading the creation of customer technology strategies and roadmaps and overseeing their ongoing use in sales opportunity execution.

The Client CTO will work closely with the customer to influence technology strategy and understand how objectives and business requirements can be met through solutions comprised of Telstra’s products and services (including partners, vendors and alliances).

As the Client CTO, you will be responsible for:

  • Building momentum and improving brand awareness for non-carriage services, such as cloud adoption, security, automation and digital consulting, to increasing our presence in digital space

  • Providing thought leadership and innovation to the customer, including C level engagements, and the Account team. Advanced skills in technical account management (including negotiation, commercial and business acumen) are fundamental to this position.

  • Leveraging the understanding of the client’s business and developing key technical relationships to use technology to drive growth within the client base. 

  • Developing client relationships and flexibly spending time on client premises and being embedded in client initiatives.

  • Collaborating with clients and providing critical input in their technology decision, positioning yourself as the overall trusted technical advocate in the account.

  • Assisting the Account team to proactively identify new business opportunities within their client portfolio and performing technical qualification of identified opportunities. This includes all Telstra products and services (including partners, vendors and alliances) and the orchestration of domain/multi-domain solution resources to provide specialist input to solutions that fit the customer brief and deliver the desired outcomes.

  • Applying knowledge of complex technologies to create solutions that address the client's business needs.

  • Using co-creation strategies to drive the development and delivery of a strategic growth plan and ensuring growth in share of products and services to the customer. 

  • Generating, identifying and/or nurturing medium and long-term demand (6-60 months) that will contribute to substantial revenue growth to Telstra. 

  • Driving the customer technology strategy, ensuring alignment to the customer’s IT and business strategy.

  • Managing and working with technical pre-sales resources, leading them in the matrix organisation.

  • Taking personal leadership and being accountable for personal development, as well as contributing to the development of your peers.

  • Bringing industry-relevant knowledge to internal and external customers, and be recognised as a trusted advisor on all of Telstra Enterprise’s products and services, and actively maintaining and expanding that knowledge. 

To be successful in the role, you must have:

  • Current NV1 Security Clearance.

  • Extensive and relevant experience operating as a technology consultant for 15 years or more.

  • Extensive and relevant subject matter expertise across three or more technology domains (broad ICT, Networks, Converged Infrastructure, Data Centre, Cloud, Enterprise Mobility, Service Management, Contact Centre, Applications, Unified Communications, selected Industry Solutions).

  • Previous experience in a technology/ IT consulting related role combined with knowledge in areas such as digital strategy/ transformation, IT infrastructure & architecture, software defined networks, IoT, AI/machine learning, automation, robotics, cloud, big data and analytics, and cyber security.

  • Customer focused with strong consultative skills and proven solution leadership.

  • The ability to articulate and present complex ideas simply and effectively.

  • A proven track record of developing and maintaining multi-level relationships and engagements, both within the organisation and with clients.

Desirable qualifications/skills:

  • Graduate or post graduate qualifications (or equivalent industry professional experience) in relevant field such as Business Administration, Information Technology, Engineering or Computer Science with extensive experience in information communication and technology and applications.

  • TOGAF and/or ITIL certifications.

  • Other relevant certifications including Azure, AWS, Juniper.

  • Experience with consulting, and technical product management.

If you're excited about the opportunity to be part of a high performing team undertaking incredible and diverse challenges whilst furthering your career, this could be the role for you.

 Interested? Apply Now!

Apply Now
  • Job Number: JR-10020426
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 01/12/2020 12:00 AM AEST
  • Closing date: 14/12/2020 11:59 PM AEST
  • Applications close in: 12 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Senior Backend Engineer

  • Job Number: JR-10029720
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 01/12/2020 12:00 AM AEST
  • Closing date: 14/12/2020 11:59 PM AEST
  • Applications close in: 12 days time

About the team

At Belong we are committed to Acknowledging the First Nations Peoples of Australia, as Traditional Owners and Custodians of the land and waters. Australia’s First Peoples are the oldest continuous culture on the planet. We humbly pay respects to their Elders past and present.

We are building a community of people who are encouraged to bring their whole selves to work.  In a market characterised by brutal levels of competitive intensity, sameness is the enemy, and difference is a source of competitive advantage.  We don’t want you to join just to “fit in”, we want to you to bring your magnificent weirdness to work and Belong.  One of the reasons we are interested in you is because we are excited by the impact you might have on our culture.

About the role

We are seeking a talented individual to fill a role in a cross-functional agile team. Backend/Java Developer. 

You will be responsible for the design, development, configuration, customization, implementation and operational maintenance. Your role will be instrumental in defining and developing well-architected Java solutions, ensuring quality and coding best practices.  

About you

  • Experience in API design, development and long-term ownership

  • Familiar with API management concepts and capabilities (Security, Authentication, Policies, Git)

  • Experience in working in an agile team and collaborating with multiple teams.

  • Familiar with RESTful design (versioning, security) 

  • Familiar with DevOps practises (CI/CD)

  • Strong knowledge of AWS

  • Proven experience with Software development (APIs, Web services, Web applications, apps, etc).

  • Understanding of modern web applications and SPAs

  • Outstanding interpersonal skills

  • Excellent oral and written communication skills

Thrive, your way

Your work will expose you to innovative thinking, technologies and global best practice. As we grow, you'll grow, and this will extend onto building your own valuable talents and skills here with us.

Interested?

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10029720
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 01/12/2020 12:00 AM AEST
  • Closing date: 14/12/2020 11:59 PM AEST
  • Applications close in: 12 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Casual Customer Sales & Service Consultant CHERMSIDE

  • Job Number: JR-10029450
  • Employment Type: Casual
  • Location: QLD: Brisbane
  • Opening date: 01/12/2020 12:00 AM AEST
  • Closing date: 11/12/2020 11:59 PM AEST
  • Applications close in: 9 days time

Connect with Telstra

We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our vision to create a brilliantly connected future for everyone.

About the role

Working as part of our Chermside store team, you will be the face and voice of Telstra! Talking to our new and existing customers, you will deliver personalised service and advice to uncover their individual needs and match them with great solutions.

On any given day, you could be sharing your knowledge about our services and the latest gadgets we have on offer, or chatting to a customer about international roaming offers to best suit their travel needs. You could even be kitting up a customer with wireless devices to keep them connected on the go – it’s a job with plenty of challenge and variety to keep things interesting.

Some of the specifics

  • Telstra Store in Chermside: Shop 1246 Westfield Chermside, Corner Gympie & Hamilton Road, Chermside
  • Casual position
  • Store Hours: Monday to Wednesday 9.00am - 5.30pm, Thursday 9.00am - 9.00pm, Friday 9.00am - 5.30pm, Saturday 9.00am - 5.00pm, Sunday 10.00am - 4.00pm

What you’ll bring

To do well in joining our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.

You'll be receptive to different personalities, and use varied approaches in your interactions with people. Success for us is all about happy customers, and that means going above and beyond to meet their needs!

No previous technical knowledge is required, just your passion for people and learning, as we’ll provide all the training you’ll need. And, with the scale of our Telstra business, you'll find plenty of opportunities to develop and grow your career with us.

Sounds like you?

If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!

Apply Now
  • Job Number: JR-10029450
  • Employment Type: Casual
  • Location: QLD: Brisbane
  • Opening date: 01/12/2020 12:00 AM AEST
  • Closing date: 11/12/2020 11:59 PM AEST
  • Applications close in: 9 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Automation Head

  • Job Number: JR-10029232
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Bengaluru or Karnataka
  • Opening date: 01/12/2020 12:00 AM AEST
  • Closing date: 29/01/2021 11:59 PM AEST
  • Applications close in: 58 days time

Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including in India where we’ve launched our new Innovation and Capability Centre (ICC) in Bangalore.

We’re combining innovation, automation and technology to solve the world’s biggest technological challenges in areas such as Internet of Things (IoT), 5G, Artificial Intelligence (AI), Machine Learning, and more. Join us on this exciting journey, and together, we’ll reimagine the future.

About the role

As an Automation Lead, you will build a world-class Intelligent Automation Centre of Excellence across the Telstra Global Business Services.   Your mission is to own the strategy and deployment for Intelligent automation capability development & operational support for Telstra’s Digital workforce.

Your role will develop and evolve the GBS Innovation Intelligent Automation Strategy for Intelligent automation

The team will contribute to the delivering the GBS innovation strategy as follows:

  • Re-inventing the customer experience: Provide exceptional customer experience outcomes leveraging Intelligent automation
  • Developing a simplified, modular and agile ecosystem: Single business owner of Intelligent automation operations and run
  • Disrupt our own business to stay relevant: Deliver transformational business outcomes by successfully deploying Digital workers and intelligent automation capability.

Key accountabilities:

 Intelligent Automation Strategy

  • Leading the continual evolution of Telstra GBS Strategy for Intelligent automation in order to realise Transformation outcomes for the business
  • Work with the GBS strategy teams to align business strategy with digital and vice versa
  • Formal re-fresh of Telstra GBS strategy at least annually
  • Half-yearly review of strategic direction and delivery

Business Owner of Cross-Business Intelligent Automation Initiatives

  • Business Owner for Cross Business initiatives implemented within Intelligent Automation Innovation program
  • Determine business requirements and ensure high quality delivery back to the business
  • Remover roadblocks for delivery teams to support effective and efficient ways of working
  • Accountable for business benefit realisation according to the successful delivery of business requirements

Business Leadership and Centre of Excellence

  • Support the business to identify opportunities to successfully leverage Intelligent automation
  • Identify opportunities for automation by supporting the business to define, capture and digitise processes aligned to common principles (TM Forum)
  • Guide the business in developing its own IP to enable BU’s to configure Bots for evolving requirements based on campaigns, time of year, new segments etc

Innovation and World Class

  • Engagement with Vendors and Ventures teams to identify future capability and identify where to assess and leverage into the relevant business unit(s) and wider transformation program
  • Champion, and support the realisation, of next-generation technology and capabilities within the GBS organisation.

Other

  • Manage a direct team of RPA Developers and strategy consultants to successfully deliver the key accountabilities above
  • Build the Telstra GBS Transformation profile within Telstra, ensuring team members the profile and credibility to progress within Telstra
  • Manage supplier relationships required to support the key outcomes of the team

Your skills & experience

Education & Training

  • Desirable: Tertiary qualifications in Engineering

Essential Experience & Knowledge

  • At least 15 years of Experience in Software Engineer/Automation/Product Management Background
  • Experience in setting up capabilities in RPA, ML and/or AI or equivalent
  • Operations Delivery Experience
  • Driving opportunities across Business Units and closely working with Platform Teams
  • Significant experience designing & implementing Intelligent automation solutions for large enterprise organisations
  • Experience in developing and executing strategy
  • Experience influencing senior stakeholders – internal and external
  • Experience with agile development principles
  • Demonstrated experience to lead major change initiatives
  • Comfortable working with virtual and geographically dispersed teams.
  • Experience operating in large, complex project structures

Highly Desirable Experience

  • Software development
  • Digital transformation or digital product ownership

Why join us?

Example..  Alongside your work on leading edge projects, working with us means you'll have access to company perks and benefits that'll reward you for the great work you do.

We’re growing, fast, and for you that means many exciting opportunities to develop your career with us at Telstra. 

Interested? Apply now!

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – your next step is to apply!

Telstra is an equal opportunity employer and we value diversity. We’re also committed to flexibility – giving you more choice in how you manage your work and life commitments. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10029232
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Bengaluru or Karnataka
  • Opening date: 01/12/2020 12:00 AM AEST
  • Closing date: 29/01/2021 11:59 PM AEST
  • Applications close in: 58 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Full Time Customer Sales & Service Consultant BOORAGOON

  • Job Number: JR-10029758
  • Employment Type: Permanent Full Time
  • Location: WA: Perth
  • Opening date: 30/11/2020 12:00 AM AEST
  • Closing date: 18/12/2020 11:59 PM AEST
  • Applications close in: 16 days time

Connect with Telstra

We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our vision to create a brilliantly connected future for everyone.

About the role

Working as part of our Booragoon store team, you will be the face and voice of Telstra! Talking to our new and existing customers, you will deliver personalised service and advice to uncover their individual needs and match them with great solutions.

On any given day, you could be sharing your knowledge about our services and the latest gadgets we have on offer, or chatting to a customer about international roaming offers to best suit their travel needs. You could even be kitting up a customer with wireless devices to keep them connected on the go – it’s a job with plenty of challenge and variety to keep things interesting.

Some of the specifics

  • Telstra Store in Booragoon: Shop 23 Garden City Shopping Centre 125 Riseley St Booragoon WA 6154
  • Full-time position
  • Store Hours: Monday to Wednesday 9.00am - 5.30pm, Thursday 9.00am - 9.00pm, Friday 9.00am - 5.30pm, Saturday 9.00am - 5.00pm, Sunday 11.00am - 5.00pm

What you’ll bring

To do well in joining our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.

You'll be receptive to different personalities, and use varied approaches in your interactions with people. Success for us is all about happy customers, and that means going above and beyond to meet their needs!

No previous technical knowledge is required, just your passion for people and learning, as we’ll provide all the training you’ll need. And, with the scale of our Telstra business, you'll find plenty of opportunities to develop and grow your career with us.

Sounds like you?

If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!

Apply Now
  • Job Number: JR-10029758
  • Employment Type: Permanent Full Time
  • Location: WA: Perth
  • Opening date: 30/11/2020 12:00 AM AEST
  • Closing date: 18/12/2020 11:59 PM AEST
  • Applications close in: 16 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Legal Counsel

  • Job Number: JR-10027642
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne, QLD: Brisbane or NSW: Sydney
  • Opening date: 30/11/2020 12:00 AM AEST
  • Closing date: 05/12/2020 11:59 PM AEST
  • Applications close in: 3 days time

About the team

At Telstra, we believe the more connected people are, the more opportunities they have. That's why we help create a brilliant connected future for everyone, everyday.

We are heavily involved in the energy sector – we are one of the largest consumers of electricity in Australia, we underwrite renewables, we generate, we neutralise the emissions of our total operations, and we are looking to expand our legal team to bring more expertise in this sector to the team.

The role with us

As a Legal Counsel, you are a trusted advisor who thrives on providing high quality, independent and strategic legal advice to Telstra’s business units. Your strong technical expertise around legal matters and solutions coupled with your confidence and experience in liaising and negotiating with stakeholders is what makes you outstanding in your role. You make a significant impact to the business and Telstra’s most strategic projects, by helping to resolve complex issues, providing informed insights, and proposing innovative legal solutions that meet strategic objectives.

Key Responsibilities

  • Leverage your deep experience and technical know-how to provide high quality, independent and strategic legal advice to Telstra’s energy and procurement teams, helping to achieve good business outcomes while meeting legal and regulatory requirements

  • Support senior management with strategic projects, by identifying legal issues and risks that may have a significant impact on the business, providing expert legal guidance, applying critical thinking, sharing informed insights and implementing innovative solutions that achieve strategic objectives and resolve complex legal issues

  • Authentically engage, build and maintain trusted and collaborative working relationships with legal teams across Telstra’s business units, as well as internal and external stakeholders, by assisting them with legal matters, processes and standards

  • Take accountability for legal activities through inception to execution, advising on deal structuring (in particular, in relation to energy suppy agreements), providing drafting and negotiation input, and ensuring careful management of budgets and external fees

  • Apply a continuous improvement mindset when providing legal support to clients, by sharing great ideas and contributing to initiatives which help drive productivity improvements and maximise client experience outcomes

  • Be the energy subject matter expert for the team, by taking a leadership role to share knowledge and expertise of the energy industry in the broader legal team

About you

  • Bachelor of Laws (or equivalent) and admitted to practice in Australia.

  • Strong experience PQE working in house at an energy supplier or energy retailer, or experience in private practice specialising in energy law and regulations (including National Energy Law and National Energy Rules). Experience in leading complex legal matters

  • Ability to engage with senior leaders and explain complex issues clearly and concisely, as well as balancing and prioritising workload.

  • Understanding of the energy market, including legal risks, energy regulatory issues and  use of energy data.

  • Experience negotiating supply agreements including:

    • power purchasing agreements from power generators;

    • electricity and gas supply agreements;

    • smart metering and other energy equipment supply contracts; and

    • connection agreements with distribution network service providers.

  • Experience with technology (hardware, software and SAAS) agreements and construction agreements preferred but not essential.

(For the expanded list of responsibilities and expected skill requirements of the role, please refer to the Career Model Job Profile description, listed below).

Thrive, your way

The work is complex and challenging but will put you at the forefront of technological change as it happens and offer you career experiences you won’t find anywhere else.

Interested?

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10027642
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne, QLD: Brisbane or NSW: Sydney
  • Opening date: 30/11/2020 12:00 AM AEST
  • Closing date: 05/12/2020 11:59 PM AEST
  • Applications close in: 3 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Senior Solutions Architect

  • Job Number: JR-10026664
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne, SA: Adelaide, QLD: Brisbane, WA: Perth or NSW: Sydney
  • Opening date: 29/11/2020 12:00 AM AEST
  • Closing date: 10/12/2020 11:59 PM AEST
  • Applications close in: 8 days time

N.B. The preferred location for this role is flexible and not specifically Melbourne or Sydney as listed in Workday.

At Telstra InfraCo, we’re all about helping our customers connect: faster, better and smarter. That’s where you come in, to help us realise our vision to create a brilliant connected future for everyone! In InfraCo, we lead and drive growth the wholesale market as a strategic partner of NBN, while managing key fixed network assets.

Being part of Telstra InfraCo means you are part of creating Australia’s most valuable telco infrastructure business. Our team is focused on growing a standalone infrastructure business – increasing the visibility of our infrastructure assets, drive operating efficiency, growing our revenue streams in order to position Telstra InfraCo as a strong, viable business in the market and enhance future optionality.

As a Senior Solutions Architect, you'll be involved in:

  • Engaging and collaborating with strategic business stakeholders to understand and document business challenges, objectives, and requirements, and define compelling enterprise wide infrastructure, product and service solutions to support their goals
  • Leading the preparation of technical blueprints, identifying technical and stakeholder requirements and demonstrating how enterprise product and service solutions can meet medium and long-term strategic requirements
  • Leading the development, delivery and integration of major/complex enterprise architecture projects, and provide enterprise architecture leadership and technical oversight to teams across multiple domains – ensuring they utilise appropriate tools, techniques and models to deliver fit-for-purpose solutions that are reusable, scalable, reliable and manageable
  • Overseeing the implementation of regular system reviews to monitor solutions, including proactively identifying and mitigating risks/issues/assumptions and dependencies for enterprise solutions

To be successful in the role, you'll have:

  • Ability to provide guidance, strategic decision-making, and mentoring when sought out by others, applying your more advanced technical knowledge, analytical thinking, and lessons learned to address complex and ambiguous issues, provide advisory support, and remove blockers
  • Demonstrated ability in developing and executing business plans while acting as a leading subject matter expert to partner with key stakeholders to design and identify technology and service gaps that need to be addressed, to support on-going and future customer requirements
  • Demonstrated superior understanding of the telco industry and commercial aspects of operational environment and outstanding commercial, analytical, numeric and conceptual skills
  • Personal authenticity and ability to influence executives and stakeholders both internally and externally to achieve complex outcomes.
  • Demonstrated ability in managing and influencing senior stakeholders and experience solving complex analytic problems

Because the customer is at the centre of everything we do, every initiative you deliver, every solution you create, and every conversation you have, has the ability to impact and help our customers. If this role sounds like you, then we would love to hear from you to discuss this great opportunity.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex"

Apply Now
  • Job Number: JR-10026664
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne, SA: Adelaide, QLD: Brisbane, WA: Perth or NSW: Sydney
  • Opening date: 29/11/2020 12:00 AM AEST
  • Closing date: 10/12/2020 11:59 PM AEST
  • Applications close in: 8 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Innovation and Asset Management - Senior Specialist

  • Job Number: JR-10026296
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 27/11/2020 12:00 AM AEST
  • Closing date: 10/12/2020 11:59 PM AEST
  • Applications close in: 8 days time

N.B. The preferred location for this role is flexible and not specifically Melbourne or Sydney as listed in Workday.

Being part of Telstra InfraCo means you are part of creating Australia’s most valuable telco infrastructure business. Our team is focused on growing a standalone infrastructure business – increasing the visibility of our infrastructure assets, drive operating efficiency, growing our revenue streams in order to position Telstra InfraCo as a strong, viable business in the market and enhance future optionality.

As an Innovation and Asset Management - Senior Specialist, you will be involved in the following:

Asset Management:

  • Work with technical IT and business team to ensure successful deployment of Tower Asset management software
  • Harmonise towers operational needs and technological possibilities to achieve business outcomes
  • Ensure timely delivery of the asset management system and functionality
  • Develop a roadmap of deployment and functional enhancement with a view of continuous improvement
  • Create comprehensive training program to ensure user adoption
  • Ensure guidelines and practices are developed and adopted that ensure data sanctity
  • Create comprehensive business reporting suite that provides management and detailed performance and financial reporting

Innovation Mindset:

  • Introduce latest technologies to accelerate business benefit realisation
  • Think ahead of the curve and identify issues and opportunities that the business should be focus on
  • Lead continuous innovation combining latest technology, processes to deliver measurable business benefits
  • Strong stakeholder management skills to get their buy in on innovative ideas and solutions
  • Flexibility to accommodate changing business needs and market conditions
  • Proactively identify and act on opportunities to improve sales, productivity and other key business deliverables
  • Actively recommend process and digitisation opportunities to create efficiencies

Key Relationships/ Interdependencies   

Internal 

  • InfraCo IT team 
  • N&IT Team 
  • Towers and Poles Group 
  • Strategy Team 
  • InfraCo business teams 

External  

  • Software Vendors 
  • Suppliers 

Qualifications/Experiences  

  • Tower Asset Management system experience 
  • Digitisation experience 
  • Highly developed communication skills 
  • Sound technical knowledge 
  • Process mapping experience 
  • Data management experience 

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit http://tel.st/allrolesflex. We welcome applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. We encourage you to talk to us about how we can support you through the recruitment process.

Apply Now
  • Job Number: JR-10026296
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 27/11/2020 12:00 AM AEST
  • Closing date: 10/12/2020 11:59 PM AEST
  • Applications close in: 8 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Casual Customer Sales & Service Consultant MARION

  • Job Number: JR-10030059
  • Employment Type: Casual
  • Location: SA: Adelaide
  • Opening date: 27/11/2020 12:00 AM AEST
  • Closing date: 18/12/2020 11:59 PM AEST
  • Applications close in: 16 days time

Connect with Telstra

Our vision is to create a brilliant connected future for everyone. And that’s where you come in, by helping our customers to connect: faster, better and smarter.

About the role

Working at our Telstra Marion store, the job will have you on the shop floor, talking with our new and existing customers. Listening is key, as we're here to help - and for you, providing a brilliant customer experience is about finding the best possible solutions to suit their individual needs.

Whether you’re chatting about new and exciting technologies such as wearable devices, matching a broadband plan for our customers for the home or office, or discussing our products and services designed to help customers connect in new and different ways – you’ll be the face and voice of Telstra to provide personalised service and advice.

Some of the specifics

  • Telstra Store in Marion: Shop 2045, Level 2 Westfield Marion, 297 Diagonal Road Oaklands Park SA 5046
  • Casual position.
  • Store Hours: Monday to Wednesday 9:00 AM to 5:30 PM, Thursday 9:00 AM to 9:00 PM, Friday 9:00 AM to 5:30 PM, Saturday 9:00 AM to 5:00 PM, Sunday 11:00 AM to 5:00 PM

It's no secret that we expect a lot from you. In return, we offer ongoing training and support to help you develop and grow your career with us. Also, being part of our Telstra team, you’ll enjoy access to some great rewards, discounts and benefits!

A bit about you

To be considered for the job, we'll be looking for:

  • Experience in a retail/sales environment is highly preferred
  • Previous Telstra or TSA experience is ideal
  • Someone with strong communication skills and be comfortable dealing with an older demographic
  • Someone who can work 15 to 20 hours a week, including weekends


Apply today!

If you’re excited at the opportunity to be part of a team where you’re trusted to deliver, empowered to achieve, and developed to reach your full potential – we encourage you to apply!

Apply Now
  • Job Number: JR-10030059
  • Employment Type: Casual
  • Location: SA: Adelaide
  • Opening date: 27/11/2020 12:00 AM AEST
  • Closing date: 18/12/2020 11:59 PM AEST
  • Applications close in: 16 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.
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